Working
Can explain the concept and its trade-offs.
The seven Level 2 process areas mapped to the Castline artifacts that cover each one.
Open
Any editor can update. Vera routes questions to any team member with relevant expertise.
Owner: Mikkel Nygaard
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Working
Can explain the concept and its trade-offs.
Led
Has done it independently and owned outcomes.
Capability Maturity Model Integration (CMMI) describes five maturity levels for an organisation's processes. Level 1 is "Initial" — heroic effort, unpredictable outcomes. Level 2 is "Managed" — projects are planned, tracked, and reviewed using documented procedures so outcomes are repeatable.
Media Tech holds itself to CMMI Level 2 across all customer-facing work, including Castline. The discipline is the same regardless of whether a project ships to consumers (Castline) or solves an internal problem (Atlas).
Requirements are baselined, traceable, and changes are controlled.
Castline artifacts. Requirement Specifications in the 10-section format (developer/requirements-specification), version-controlled in the Castline repo, with a bidirectional traceability matrix linking each requirement to the test cases (developer/test-cases-functional, developer/test-cases-technical) and the release notes (developer/release-notes) that confirm delivery.
Estimates, schedule, budget, and risks are documented before commitment.
Castline artifacts. The Castline portfolio plan in monday.com, sprint plans, the risk register (pm/risk-register), the team RACI (hr/raci-model).
Actuals are compared to the plan; corrective action is taken when they diverge.
Castline artifacts. Weekly status updates in monday.com, the running corrective-action log on the Castline board, fortnightly burn-down review, the risk register's weekly review for high-severity entries.
A small set of metrics is defined and tracked against objectives.
Castline artifacts. The Castline operational dashboard (latency, error rate, AI Diary generation cost per user, queue depth on Horizon), the product dashboard (DAU, retention, time-to-first-diary), and the engineering dashboard (lead time, change failure rate, mean time to restore). Each metric has a defined target and an owner.
Process compliance is checked independently of the work itself.
Castline artifacts. The QA Lead's spot-check log against the SDLC gates (developer/sdlc-process), independent functional tests run by QA Testers who did not write the code (developer/test-cases-functional), and the Master Audit's per-skill freshness checks.
Items under control are identified, versioned, and changes are auditable.
Castline artifacts. Git for code (developer/git-workflow), this skill library for process documentation, monday.com for project artifacts, the release manifest for shipped versions. Everything has a version; nothing changes silently.
Suppliers are selected, agreements documented, and deliverables verified.
Castline artifacts. The DPA inventory (legal/data-processing-agreements), the procurement checklist for new vendors, quarterly review of active processors against contract terms.
The Master skill audits each Level 2 project once per phase transition (developer/sdlc-process) and runs a portfolio-level review monthly. The audit checks: are the expected artifacts present, are they current, do they reflect the actual work. Missing or stale artifacts produce an issue against the project's monday.com board with an owner and due date.
The Master skill does not block transitions automatically — that decision belongs to the project sponsor — but unresolved Level 2 audit issues are visible in the project dashboard and in the next investor-pack regeneration (finance/investor-materials).
Level 3 — "Defined" — adds organisational standardisation on top of project-level discipline. Projects at Level 3 don't just have their own plans; they tailor a shared organisational process. We are piloting Level 3 practices on Project Orion before rolling them out portfolio-wide; Castline will follow once the pilot demonstrates the additional artefacts pay back the additional process overhead.
Project Manager (Mikkel Nygaard).